Privacy Policy

Please read through this Privacy Policy carefully as it may affect your rights and it also helps you understand how much we value the privacy of your data.


Last Updated: 6 June 2019


1. Introduction

This Privacy Policy explains how information and data about you is collected, used and disclosed by MyMonero and its group companies ("we" or "us"). This Privacy Policy (together with our Terms of Service and any other documents referred to in this document or the Terms of Service) applies to information we collect when you use our websites, mobile applications, hosted Monero accounts and other online products and services (collectively, the "Services") or when you otherwise interact with us.


We may change this Privacy Policy from time to time. If we make changes, we will notify you by changing the “Last Updated” date at the top of this page and, in some cases, we may provide you with additional notice by adding a statement to our blog page on Medium, social media accounts or sending you push notifications on your device. Unfortunately, because we don’t store your details (see below for exactly what we do and don’t store), we can’t notify you of any changes via email. Therefore, we encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can join us in protecting your privacy.


2. Collection of Information


Information you provide to us - We collect information you provide directly to us. When opening a wallet, you’ll notice that you will provide literally no information directly to us so this usually relates to communications between you and our support teams or for any once-off interactive features (in these circumstances, we will usually explain exactly how that information will be used so don’t worry).


Information we collect automatically when you use the Services - When you access or use our Services, we automatically collect information about you, including:


Information we do not collect – Because we care about your privacy, there is some information which we have deliberately designed our systems not to collect, including:


3. Use of Information

We may use the little information we collect for various purposes, including to:


4. Sharing of Information

We may share the little information collect about you in the following ways:

But note that, as far as possible, any information we share will be aggregated or de-identified information which cannot reasonably be used to identify you.


5. Security

As users of our own Services, we take its security very seriously and ensure that we apply reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. However, as we do not collect the most important information about you and your use of the Services, the security of your information is also in your hands and we recommend that you take this as seriously as we do.


6. Your Rights in Relation to Your Information

Whether you know it or not, you have the following rights in relation to your information which we collect:

It is important to remember that, because we collect so little data on you, it will often be difficult to identify which information is yours which could make the exercise of any of the above rights impossible in the circumstances.


7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at [email protected]